Terms and Conditions

Last Updated: November 15, 2025

1. Acceptance of Terms

By accessing or using Yanna ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

Yanna is an AI-powered legal document generation platform that provides demand letter creation, case management, document processing, and electronic signature services.

2. Service Description

2.1 Core Services

Yanna provides the following services:

  • AI-Powered Legal Writing: Intelligent document generation using artificial intelligence
  • Document Editor: Professional document editing with rich text capabilities
  • Case Management: Organization and tracking of legal cases and documents
  • OCR Processing: Text extraction from PDFs and images using Azure Document Intelligence and OpenAI Vision
  • Facts Extraction: AI-powered identification and structuring of legal facts
  • Electronic Signatures: Document signing and envelope management
  • API Access: Programmatic access to platform features
  • SMS Assistant: Text-based AI assistance via Twilio integration
  • Email Services: Document delivery via Resend
  • Integrations: Slack, VAPI, and webhook integrations

2.2 Agency Services

For agency users, we provide multi-client management capabilities including client tracking, per-client API keys, usage analytics, and webhook configurations.

3. Account Registration and Security

3.1 Account Creation

You may create an account using email authentication, Google OAuth, or payment-verified onboarding. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

  • You must provide accurate and complete information
  • You must be at least 18 years old to use the Service
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized access
  • One person or entity may not maintain multiple free accounts

3.3 API Keys

API keys are provided for programmatic access. You must keep API keys confidential and are responsible for all usage under your keys. We may revoke API keys that violate these terms or pose security risks.

4. Subscription Plans and Billing

4.1 Plan Types

We offer the following subscription plans:

  • Free Plan: Limited features with 3 trial AI conversations
  • Starter Plan: $30/month - 10,000 API calls, 100M AI credits, Slack integration
  • Professional Plan: $150/month - 100K API calls, unlimited AI credits, priority support
  • Enterprise Plan: Custom pricing with dedicated support and custom features

4.2 Pay-As-You-Go Billing

In addition to subscriptions, we offer usage-based billing for AI services and document processing. Charges are calculated based on actual usage and billed when your unbilled balance reaches your configured threshold (default $25).

4.3 Payment Processing

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred. You must maintain valid payment information.

4.4 Billing Cycles and Renewals

  • Subscriptions renew automatically on a monthly basis
  • You will be charged at the beginning of each billing period
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial months or unused services

4.5 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated charges. Downgrades take effect at the end of the current billing period.

4.6 Failed Payments

If payment fails, we will attempt to process payment again. Continued payment failure may result in service suspension or account termination. You remain responsible for all outstanding charges.

5. Usage Limits and Fair Use

5.1 Rate Limits

API requests are subject to rate limits based on your subscription plan. Default rate limits are 100 requests per hour for free users. Exceeding rate limits may result in temporary access restrictions.

5.2 Resource Usage

You agree to use the Service in accordance with fair use principles. Excessive usage that impacts system performance or other users may result in throttling or account suspension.

5.3 Storage Limits

Document storage is subject to reasonable limits. We reserve the right to implement storage quotas and may delete inactive documents after extended periods of inactivity.

6. Acceptable Use Policy

6.1 Prohibited Activities

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate the intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service except via approved APIs
  • Resell or redistribute the Service without authorization
  • Impersonate others or provide false information
  • Harass, abuse, or harm other users
  • Use the Service to send spam or unsolicited communications

6.2 Legal Documents

While Yanna assists in creating legal documents, we do not provide legal advice. Documents generated should be reviewed by qualified legal professionals. You are responsible for ensuring all documents comply with applicable laws and regulations.

7. Intellectual Property

7.1 Your Content

You retain all rights to content you upload or create using the Service. By using the Service, you grant us a limited license to process, store, and display your content solely to provide the Service.

7.2 Our Platform

The Service, including all software, designs, text, graphics, and other content, is owned by Yanna and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.

7.3 AI-Generated Content

Content generated by our AI systems is provided to you for your use. However, you acknowledge that AI-generated content should be reviewed and may require modifications before use.

8. Third-Party Services

Our Service integrates with third-party services including but not limited to:

  • Stripe: Payment processing
  • Supabase: Database and authentication
  • OpenAI: AI language models and vision processing
  • Groq: Alternative AI processing
  • Azure Document Intelligence: OCR and document analysis
  • Twilio: SMS messaging
  • Resend: Email delivery
  • Slack: Workspace integration
  • VAPI: Voice AI integration
  • PostHog: Analytics and product insights

Your use of these integrated services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.

9. Data Security and Backup

9.1 Security Measures

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and Row Level Security (RLS) in our database.

9.2 Your Responsibility

While we take reasonable measures to protect your data, you are responsible for maintaining backups of critical documents and information.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee uninterrupted or error-free service. We may modify, suspend, or discontinue any part of the Service at any time.

10.2 No Legal Advice

YANNA DOES NOT PROVIDE LEGAL ADVICE. The Service is a tool for document creation and management. You should consult with qualified legal professionals for legal advice specific to your situation.

10.3 AI Limitations

AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are responsible for reviewing and verifying all AI-generated content before use.

10.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YANNA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold harmless Yanna, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or documents created using the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings. Termination does not relieve you of any payment obligations for services already provided.

12.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion. We will provide notice when reasonably possible.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable period. You should export any important data before termination.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Yanna operates, without regard to conflict of law principles.

14.2 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property disputes.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Yanna regarding the Service and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

16. Contact Information

For questions about these Terms, please contact us at:

Email: support@yanna.pro
Website: https://app.yanna.pro

By using Yanna, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.